Import Euro Distrib Inc. Privacy Policy
Last update: May 21
This privacy policy describes how import Euro Distrib Inc. (the "site", "we", "our" or "our") collects, uses and discloses your personal information when you visit, use our services or make a purchase on Euro -Market.ca (the "site") or communicate otherwise with us (collectively, the "services"). For this privacy policy, "you" and "your" designate the user of the services, whether you are a customer, a website visitor or another person whose information we have collected in accordance with this privacy policy.
Please carefully read this privacy policy. By using and accessing one of the services, you accept the collection, use and disclosure of your information as described in this privacy policy. If you do not accept this privacy policy, please do not use or access any of the services.
Changes in this privacy policy
We can update this privacy policy from time to time, in particular to reflect changes in our practices or for other operational, legal or regulatory reasons. We will publish the revised privacy policy on the site, will update the "last update" date and take all the other measures required by applicable law.
How we collect and use your personal information
To provide services, we collect and collected personal information in the past 12 months concerning you from various sources, as indicated below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about your subject to contact you, provide the services, comply with any applicable legal obligation, enforce applicable service conditions and to protect or defend services , our rights, and the rights of our users or others.
What personal information we collect
The types of personal information we get about you depend on how you interact with our site and use our services. When we use the term "personal information", we refer to information that identifies, relate to, describe or may be associated with you. The following sections describe the specific categories and types of personal information that we collect.
Information we collect directly from you
The information you submit directly to us via our services may include:
- Basic contact details, including your name, address, telephone number, e-mail.
- Information on the order, including your name, billing address, delivery address, payment confirmation, email address, telephone number.
- Information on the account, including your username, password, security questions.
- Purchasing information, including the items you consult, put in your basket or add to your wishes list.
- Customer support information, including the information you choose to include in communications with us, for example, when sending a message via services.
Some services of the services may force you to directly provide us with certain information about you. You can choose not to provide this information, but this can prevent you from using or accessing these features.
Information we collect via cookies
We also automatically collect certain information on your interaction with services ("use data"). To do this, we can use cookies, pixels and similar technologies ("cookies"). Use data may include information on how you access and use our site and your account, including device information, browser information, information on your network connection, IP address and D 'Other information concerning your interaction with services.
Information that we obtain from third parties
Finally, we may obtain information about you from third parties, including suppliers and service providers who can collect information on our behalf, such as:
- Companies that support our site and our services, such as Shopify.
- Our payment processors, which collect payment information (for example, bank account, credit card or debit information, billing address) to process your payment in order to satisfy your orders and provide you with the products or services you asked, in order to execute our contract with you.
- When you visit our site, open or click on the emails we send you, or interact with our services or advertisements, we, or third parties we work with, can automatically collect certain information using monitoring technologies in Line such as pixels, web beacons, software development kits, third -party libraries and cookies.
All the information we obtain from third parties will be processed in accordance with this privacy policy. We are not responsible for the accuracy of the information provided by third parties and is not responsible for the policies or practices of these third parties. For more information, see the section below, websites and third-party links.
How we use your personal information
- Supply of products and services. We use your personal information to provide you with the services to execute our contract with you, including to process your payments, meet your orders, send notifications related to your account, your purchases, returns, exchanges or other transactions, create, Maintain and manage your account, organize shipping, facilitate feedback and exchanges and allow you to publish opinions.
- Marketing and advertising. We use your personal information for marketing and promotion purposes, such as sending marketing, advertising and promotional communications by e-mail, text or mail message, and to show you advertisements for products or services. This may include using your personal information to better adapt services and advertising on our site and other websites.
- Safety and prevention of fraud. We use your personal information to detect, investigate or take measures concerning potentially fraudulent, illegal or malicious activities. If you choose to use the services and create an account, you are responsible for the security of your account identifiers. We strongly recommend that you do not share your username, password or other access information with anyone. If you think your account has been compromised, please contact us immediately.
- Communication with you. We use your personal information to provide you with customer support and improve our services. This is in our legitimate interest in order to answer you, to provide you with effective services and to maintain our commercial relationship with you.
Cookies
Like many websites, we use cookies on our site. For specific information on cookies that we use in connection with the management of our shop with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to feed and improve our site and our services (including to memorize your actions and preferences), to perform analyzes and better understand the interaction of users with services (in our legitimate interest to administer, improve and optimize services). We can also allow third parties and service providers to use cookies on our site to better adapt services, products and advertisements on our site and other websites.
Most browsers automatically accept the default cookies, but you can choose to configure your browser to delete or reject cookies via your browser checks. Please note that the deletion or blocking of cookies may have a negative impact on your user experience and can lead to a malfunction of certain services, including certain features and general functionality. In addition, blocking cookies may not completely prevent the sharing of your information with third parties such as our advertising partners.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this privacy policy. These circumstances may include:
- with suppliers or other third parties who provide services on our behalf (for example, IT management, payments processing, data analysis, customer support, cloud storage, execution and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise you. Our business and marketing partners will use your information in accordance with their own privacy policies.
- When you ask us or allow us to disclose certain information to third parties, for example to send you products or through the use of social media widgets or connection integration, with your consent.
- With our affiliates or otherwise within our group of companies, in our legitimate interest in managing a prosperous business.
- within the framework of a commercial transaction such as a merger or a bankruptcy, to comply with any applicable legal obligation (including responding to quotes to appear, search mandates and similar requests), to ensure any applicable service condition , and to protect or defend the services, our rights and the rights of our users or other.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (designated by *) concerning users for the purposes described above in "How we collect and use your personal information" and " How we disclose personal information ":
Categories:
- Identifiers such as basic contact details and certain order and account information
- Commercial information such as orders, purchase information and customer support information
- Internet activity or other similar network activity, such as use data
Recipient categories:
- Suppliers and third parties who provide services on our behalf (such as internet service providers, payment processors, orders processing partners, customer support partners and data analysis providers)
- Trade and marketing partners
- Affiliates
We do not use or disclose personal information sensitive to the purposes of inferring characteristics concerning you.
We have "sold" and "shared" (such as these terms are defined in the applicable legislation) of personal information in the past 12 months to engage in advertising and marketing activities, as follows:
Categories of personal information:
- Identifiers such as basic contact details and certain order and account information
- Commercial information such as purchased products or services and purchasing information
- Internet activity or other similar network activity, such as use data
Recipient categories:
- Trade and marketing partners
Contents generated by the user
Services can allow you to publish opinions on products and other content generated by users. If you choose to submit content generated by users in a public area of services, this content will be public and accessible by all.
We do not control who will have access to the information you choose to make available to others and cannot guarantee that the parties having access to this information will respect your privacy or keep it safe. We are not responsible for the confidentiality or security of the information that you make publicly available, nor the accuracy, use or improper use of the information you disclose or receive a third party.
Websites and third -party links
Our site can provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you must examine their privacy and security policies as well as their other terms and conditions. We do not guarantee and are not responsible for the confidentiality or security of these sites, including the accuracy, exhaustiveness or reliability of the information found on these sites. The information you provide on public or semi-publicity places, including the information you share on third-party social media platforms, can also be viewed by other users of services and/or users of these third-party platforms limitation as to their use by us or by a third party. Our inclusion of such links does not in any case imply an approval of the content of these platforms or their owners or operators, unless otherwise indicated in services.
Children's data
The services are not intended to be used by children, and we knowingly collect any personal information on children. If you are the parent or tutor of a child who has provided us with his personal information, you can contact us using the contact details below to request their deletion.
On the date of entry into force of this confidentiality policy, we are not aware of "sharing" or "sale" (such as these terms are defined in the applicable legislation) of personal information of individuals of aged aged under 16.
Security and storage of your information
Please note that no safety measure is perfect or impenetrable, and we cannot guarantee "perfect security". In addition, all the information you send us may not be secured during their transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information with us.
The duration during which we keep your personal information depends on different factors, such as if we need information to maintain your account, to provide services, comply with legal obligations, resolve disputes or enforce other contracts and policies applicable .
Your rights and choices
Depending on your place of residence, you may have some or all the rights listed below with regard to your personal information. However, these rights are not absolute, can be applied only in certain circumstances and, in certain cases, we may refuse your request as authorized by law.
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Right of access / knowledge. You may have the right to request access to personal information we hold about you, including details relating to the ways we use and share your information.
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Right of deletion. You may have the right to request that we delete the personal information we hold about you.
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Right of correction. You may have the right to request that we are correcting the inaccurate personal information that we hold about you.
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Portability law. You may have the right to receive a copy of the personal information that we hold about you and to ask that we transfer it to a third party, in certain circumstances and under certain exceptions.
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Right to refuse sale or targeted advertising. You may have the right to ask us not to "sell" or "share" your personal information or refuse the processing of your personal information for purposes considered as "targeted advertising", as defined in the laws on applicable confidentiality. Please note that if you visit our site with the signal preference for Global Privacy Control deactivation activated, depending on your location, we will automatically process this as a request for deactivation of the "sale" or "sharing" information for the device and browser you use to visit the site.
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Right to limit and/or refuse the use and disclosure of sensitive personal information. You may have the right to ask us to limit our use and/or disclosure of sensitive personal information only to what is necessary to execute the services or provide the goods reasonably expected by an average person.
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Restriction on treatment: You may have the right to ask us to stop or restrict our processing of personal information.
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Withdrawal of consent: When we rely on consent to process your personal information, you may have the right to withdraw this consent.
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Call: You may have the right to appeal to our decision if we refuse to process your request. You can do this by responding directly to our refusal.
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Management of communication preferences: We can send you promotional emails, and you can unsubscribe from the reception of these emails at any time using the unsubscribe option displayed in our emails. If you have you want, we can always send you non-promotional emails, such as those concerning your account or the orders you have placed.
You can exercise one of these rights where this is indicated on our site or by contacting us using the contact details provided below.
We will not discriminate for the exercise of one of these rights. We may need to collect information from you to check your identity, such as your email address or information from your account, before providing a substantial response to the request. In accordance with applicable laws, you can appoint an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will ask the agent to provide proof that you authorized them to act on your behalf, and we may need that you check your identity directly with us . We will respond to your request within a reasonable time as required by the applicable law.
We use Shopify's advertising services, such as Shopify Audiences, to personalize the advertisements you see on third -party websites. To prevent Shopify traders who use these advertising services from using your personal information for these purposes, visit https://privacy.shopify.com/en.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on your place of residence, you may have the right to call on our decision by contacting us using the contact details below, or to file your complaint with of your local data protection authority.
International users
Please note that we can transfer, store and process your personal information outside the country in which you live, including in the United States. Your personal information is also processed by our staff and by third -party service providers and partners in these countries. If we transfer your personal information outside Europe, we will rely on recognized transfer mechanisms, such as the contractual types of the European Commission, or any equivalent contract issued by the competent authority of the United Kingdom, as the case may be , unless the transfer of data is intended for a country considered to be offering an adequate level of protection.
Contact
If you have questions about our privacy practices or this privacy policy, or if you wish to exercise any of the rights available to you, please call +1 (514) 344-3260 or send us an E- email at privacy@euro-market.ca or U.S Contact at the following address: 4527 rue de la Peltrie, Montréal, QC, H3S 1V5, Canada
